Policies

Welcome

Hello, and thank you for visiting! Please read these policies before making a purchase. If you have any questions, don’t hesitate to contact me and I’ll be happy to help.

Payment

Payments are processed through PayPal. This is a secure and trusted way to pay for things online. You can pay through PayPal even if you don’t have a PayPal account – when checking out, just follow the prompts to enter in your credit card information.

Because this shop is based in Minnesota, I am obligated to collect sales tax from other Minnesota residents. You will be charged sales tax upon checkout, if your shipping address is in MN.

Shipping

Turnaround times are explained on product listing pages.

Shipping is free on all orders over $50 within the US! For US orders under $50 and international orders, shipping charges are calculated at checkout based on package size and shipping destination.

International customers, it’s possible that the shipping charge will be calculated too high – if it seems very high, contact me with what you’d like to order and your country and I will give you a more accurate shipping quote.

Shipping always includes tracking and insurance.

Please make sure your shipping address is entered correctly. I am not responsible for orders shipped to the wrong location if the customer entered the wrong address.

Returns and Exchanges

I take pride in my work and hope you are satisfied with your purchase. I do my best to accurately describe and photograph artwork, but please keep in mind that colors may appear differently on different computer monitors.

Refunds are not allowed on original art or prints, except for items seriously misrepresented in product photos or descriptions.

All orders lost in transit will receive a complete refund or exchange.

All orders damaged in transit will receive a complete refund or exchange. Please let me know if your order was damaged within one week of receipt.

There are no refunds on packages that were returned to me due to not being claimed by the customer. If this happens, the customer will be responsible for paying the additional shipping costs to ship the package again, as well as the shipping charge incurred when the package was returned to me.

Items damaged by the customer may not be refunded or returned.

International Orders

Orders placed outside of the US will be declared at full value as merchandise. The buyer is responsible for paying any customs fees and taxes. International customers, please be aware of the possibility of paying customs fees before making a purchase.

Rush Orders

If you need express shipping, please contact me before making a purchase. Let me know what you’d like to buy, as well as your zip code if within the US or your country if outside the US. I will respond as soon as possible with the express shipping time and send an invoice that includes the express shipping charge.

Gifts

If you are purchasing a gift and would like your order shipped directly to your recipient, please enter the recipient’s address as the location to ship to. If you would like a gift note included, please type out the note in the “order notes” upon checkout.

Retailers, gallery owners, and interior designers

If you are interested in carrying my work or partnering with me, please contact me.

Copyright

Purchase prices are for the physical artwork only and do not include copyright permissions. All content on this website is © Cathy Durso unless stated otherwise. Images may not be reproduced or distributed without written permission from the artist. All items purchased from this shop are for personal use only. Images may not be downloaded, printed, used as social media or website backgrounds, or used in any other way without express permission from the artist. Please credit Cathy Durso and link to this website if using images for blog posts, and please contact me because I’d love to share!